ISO 20000:2011 IT Service Management Training
Courses - Information Security Management

This  three day workshop is designed to explore the benefits of achieving  ISO  20000:2011 certification, how to plan for ISO 20000 certification and helps in  defining pointers for making the business case for internal approval. The workshop examines approaches to implementation and potential issues that  need to be managed to achieve ISO 20000 compliance.  

The course objectives include: 

  • To provide an understanding of the ISO 20000:2011 Standard and associated itSMF Certification process.
  • To provide guidance on assessing and organisations readiness for ISO 20000
  • To provide guidance on preparing organisations for ISO 20000 Certification.
ISO 20000:2011 is applicable to organisations of all sizes and is invaluable for helping business to:
  • Reduce operational exposure to risk
  • Meet contractual and tendering requirements
  • Demonstrate service quality
  • Deliver best value
 
 

Upcoming Training

No current events.

More about courses

Want to know more about our courses? Email us directly to our email address at info@bizexcel.org or send your details through our e-form.

 Enquiry Form