Course

Business Improvement

Lean Enterprise & Back Office Principles

In this training, the principles of creating a lean enterprise that is agile enough to handle the fluctuating customer demands, and a back office capable to handle information in a seamless manner to support production will be covered. The importance of information in an enterprise along with procedures for creating and balancing office information cells will be discussed along with examples. What the leading practitioners of lean principles have been able to achieve in terms of information optimization in the enterprise will also be discussed along with citing of world class best practices and benchmarking studies. How the principles of value stream mapping can be adapted to the information and office environment will also be covered.