Course

Quality Management

Corporate Trainings Strategic Management Risk Management & Business Continuity Planning Corporate Social Responsibility(CSR) Finance and Accounting Business Improvement Environmental Management Occupational Safety Information Security Management Executive Briefing Food Safety Social Systems Business Etiquette Audit Committee(PLC) Fraud Management Energy Management Supply Chain Security Service Management Greenhouse Gases (GHG) Sustainable Palm Oil/Biodiesel Innovation Management Information Security Management Systems - ISMS Cloud Computing & Cloud Security Cybercrime & Cyberlaw Digital Forensics Business Continuity Managment Systems - BCMS

Category
ISO 9001:2015 Awareness course ISO 9001:2015 – Half Day Executive Briefing Documentation and Implementation of ISO 9001:2015 ISO 9001:2015 Internal Auditor training ISO 9001:2015: Monitoring, Measurement, Data Analysis and Continual Improvement Voice of Customer workshop Skills for Success for the Management Representative Process Mapping ISO 9001:2015 Continual Improvement and Quality Objectives setting ISO/TS 29001:2010 & API SPEC. Q1 Awareness Training ISO/TS 29001:2010 and API SPEC. Q1 Implementation Training ISO 9004:2018 – Sustained Success Integrated Management Systems – Internal Auditor Training (ISO 9001:2015, ISO 14001:2015 and OHSAS 18001:2007) Implementing Risk Management within ISO 9001:2015 Quality Management System ISO 9001:2015 Quality Management Systems (QMS LEAD Auditor (RLA) Training Course) IRIS – International Railway Quality Standard Training

Voice of Customer workshop

This one-day, hands-on workshop addresses the importance of capturing the voice of the customer (VOC) to drive product development, presents how to undertake various VOC methodologies, discusses when they should be used, and leads participants through the process of planning how to capture the VOC. The workshop includes exercises to develop practical experience with various VOC methods and results in the development of a VOC plan for an actual product opportunity.